Holiday Inn Express Swindon City Centre, an IHG Hotel

It was my first time ever travelling alone, so I was really nervous. But for no reason really! The people of the hotel were so nice and so helpful, I never had any reason to be nervous. I once forgot my card in my room, so I had to ask for another one and even then it was no problem, it was solved within 2 minutes. Thanks Alfie for your patience! Since I don't drink breakfast tea I had to ask for extra tea, no problem at all!

Excellent price. Staff very helpful. Vegan ice-cream on the bar menu. Gluten free bread, sausage and soya milk available at breakfast. Fresh hash brown provided to ensure no cross-contamination on buffet. As a coeliac, this was a huge relief.

I STAYED FOR FOUR NIGHTS. I JUST BOOKED THE FIRST NIGHT AT A RATE, SO I DECIDED TO STAY 3 MORE NIGHTS. EVEN THOUGH I WAS IN THE SAME HOTEL, IN THE SAME ROOM, I HAD TO PAY £10 (£30 FOR THE 3 DAYS) EXTRA WHICH SEEMED A BIT OF A SWIZZ. HOWEVER, THE ROOM WAS SPOTLESS, THE FACILITIES WERE GOOD AND ATE THE BEST HOTEL BREAKFAST I'VE EVER HAD. SAUSAGE, BACON, TOMATO, EGGS, HASH BROWNS, BAKED BEANS, CEREALS, FRUIT, YOUGURT, CROISSANTS, BREADS, BUTTER (NOT MARGERINE) MUFFINS, TEAS, COFFEES, JUICES THE LIST GOES ON.

The hotel went above and beyond to help me after myself trying to change the booking several times. Due to different circumstances. However It was lovely and clean and spacious. The room I initially was given was a double room, but I asked them if they could give me a twin room. For myself and my son. They met this with no fuss and simply swapped the rooms for me. The bedroom was lovely and had all the facilities needed for a one night stay. The air conditioning and heating was easy to use as both myself and my son were cold and then warm, during the night. But overall everything was lovely. The beds were also comfy, and I had a good nights sleep that was complimented by a cooked breakfast plus continental options of fruit, cereal, and pastries. Along with tea, coffee, and fruit juice to drink.

I like that the breakfast is included in my stay. There are a variety of selection - from English breakfast and croissants to cereals. The coffee machine also brewed fresh beans every selection. The location is also another win for this hotel. It's right into the town center/high street. It's only walking distance to the markets, train station, and bus station.